第一步,好好了解現況。

美國聯邦人事管理局 (OPM) 的「釋放天份」計畫。藉由簡潔現代化的圖表、從 FEVs (Federal Employee Viewpoint Survey) 回收42萬份問卷,希望能提高人事決策者對於其單位之聯邦雇員的職涯發展問題的了解,並且強化雇員對於自身單位的認同和工作環境之滿意度。

UnlockTalent.gov is a comprehensive data visualization dashboard created by the US Office of Personnel Management to help Government leaders make data driven decisions and design initiatives to increase employee engagement and satisfaction. Employee engagement is the employee’s sense of purpose that is evident in their display of dedication, persistence, and effort in their work or overall attachment to their organization and its mission."

聯邦雇員的滿意度 (engagement) 排行(800人以上單位):

  • FTC 公平交易委員會
  • NASA 美國航空暨太空總署
  • OMB 預算管理局

滿意度 (global satisfaction) 最低的倒數(800人以上單位):

  • Homeland Security 國土安全部
  • Broadcasting Board of Governors 廣播理事會
  • NARA 國家檔案和記錄管理局

如果換到台灣,光景會是如何?

更多圖表和報告的數據: