Here’s one particular interesting case as it gets so much attention over the last few days in TW. The government kind backed off from over-promise:
You can order your mask online!
Detail on emask.taiwan.gov.tw (to be launched as promised by the Cabinet):
- Starting from March 12 you can “pre-order” your masks.
- The mask rationing scheme is real-name based so you have to go through one of the service flows:
- National Healthcare Insurance Card on a pc/laptop, or
- Natural Person IC Card on a pc/laptop, or
- an App on your mobile devices (tablet not supported)
- You’ll be notified if you’ve secured your masks on March 19.
- Starting from March 26, you can pick up masks at your designated convenient stores.
For the specific eMask site:
- Web Service: TradeVan (SI)
- Payment: Bank of Taiwan, FISC
- App: Ministry of Health and Welfare
- SMS: Chunghwa Telecom
- Logistics: Post Office
- Customer service: unknown… maybe 1922 hotline service staff?
- Pickup locations: 7-11, Family Mart, OK Mart, Hi-Life
All companies owned by the government except the last mile. In short:
- It’s an experiment
- You have to go thru lucky draw process if pre-orders exceed supply
- Pre-order on March 12, and the soonest date you get 3 masks is March 26
- Assuming everything works fine